Frequently asked Questions

  • Unlike large insurance companies, our team provides a personalized experience to help you quickly get back on the road. Let us represent you and handle communication with uncooperative third parties while you relax and enjoy comprehensive repairs and a complimentary rental car. At Accident Direct Australia, we believe in your right to return to where you were before the accident.

  • It's natural to have doubts about whether you're at fault. At Accident Direct Australia, our qualified legal team, backed by our extensive experience, excels at identifying the responsible party.

  • At Accident Direct Australia, our network with BNC Lawyers allows us to legally defend you against unreasonable repair claims from the not-at-fault party. Furthermore, we offer high quality repairs to restore your confidence in your vehicle. Moreover, if the expense of repairing your vehicle is too costly, we also offer a buy and sell service. Let us handle the repairs.

  • Like for like vehicle means an equivalent vehicle to yours. We will try our best to provide an accident replacement vehicle to be the closest match possible to your car that was involved in the not-at-fault accident.

  • By choosing Accident Direct Australia, we can represent you in communicating with at-fault parties and their insurance companies. Furthermore, if the at-fault party is unwilling to cooperate, our network with BNC Lawyers gives us the right to legally take them to court and handle appropriate procedures then.

    If you are at-fault in an accident, we also have the right to legally defend you in court against unreasonable repair claims.

Can’t see your question?

Contact us.

claims@accidentdirectaustralia.com.au


1300 602 443